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T1: Shana
Remote User:
Date: Sunday November 02, 2003
Time: 01:42 PM
Hi Vicki, Thanks for earnestly getting back with me. I know you must not have a lot of free time, and I truly value your in depth response. I had no idea that you were getting frustrated with me because I couldn't schedule right away. Remember, I am not a psychic, and no one told me that this would cause you soooooooooo much aggravation!! In fact, I told Ellen that I couldn't schedule until I had the photos, and she replied with a cheery note saying to contact you when I had scanned them. End of story. When I had scanned them I called into your office and (again, I had no idea you were feeling emotions from having just done a reading, and you could have NOT picked up the phone and I would have left a message) mentioned that I had finally gotten them scanned, I even apologized for taking so long. I asked if we could do the reading later that day BECAUSE YOU NEVER KNOW!! You couldn't and I didn't gripe, I was driving while I was talking with you and some asshole nearly sideswipped a woman who was walking with her baby in the stroller. Maybe that was the "whinny" you heard. Too bad YOU ASSumed that I was whining about not getting a reading right then and there, and not give me the benefit of the doubt that it could have been from external circumstances. I rescheduled witout complaint a week later and called in. First thing I said was that all the clocks in my house had different times (my housemate had gone clock-happy during daylight savings) and I had no idea which one was correct. You could have told me to phone back in 15 minutes, but instead you put me on hold. Honestly, I was laughing through your response, not out of candid disrespect, but because you were blaming me for things I had no idea about. 1) the whole paper trail. 2) Calling you while you are emotional. 3) Calling in early.
Also, the one and unfortunately only time we clicked you had said that a pet reading was 2 kitties. BUT, we may get through them and to send a picture of the 3rd just in case. I called in thinking we could do 2 kitties and MAYBE get to the third. You were the one that told me to scan 3 pictures, and here I am being blamed for that.
Oh, and you mentioned that because I paid with Paypal, you were able to refund my entire amount. Therefore, I was confused at the end of the brief and sorry reading you gave (obviously you blame this on me too!) when you said you were going to charge me $5. When I quietly questioned about why this was and the whole Paypal thing you blew a gasket.
Seems to me like you blame me for everything without taking any of the responsibility yourself. I do not consider myself any busier, more important, or valuable than anyone else. I am though, extremely busy and not just sitting on my bottom day after day with nothing else to do but make life hard for you. Why didn't you call me and tell me things were getting frustrating for you. We could have talked and compromised or something.
Anyway Vicki, I think you may be getting compassion fatigue and venting at all the wrong people. Thank you for telling me your side as I honestly had no idea. I do however wish that you had the maturity to call me and let me know what was going on, again I am not the psychic here!!!!!!!!!!!! I wish you luck in all you do, and wish you luck in dealing with all the anger you have with me. Kindly, Shana
